In accordance with the national and international rules and regulations relative to the protection of the cyber-consumer, you have the right to a legal 14 days withdrawal from the date of receipt of your order, without having to justify your reasons.
We invite you to contact our customer service at firstname.lastname@example.org or by calling +39 3929389747 in order to allow us to send you a return voucher and proceed with a refund. The possible return of you order remains at your charge.
We simply require that you fill in the return form sent by email and chose a delivery method.
You will be advised by email as soon as your parcel reaches our offices and we will proceed with an exchange or reimbursement. The item must be returned in its original packaging for protection. Indeed, we will not be able to proceed with a refund should the item be used, damaged or lost during the return shipping. Please note that for hygiene reasons, earrings cannot be returned or exchanged.